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Showing posts from May, 2023

Maintaining Quality and Safety: Transporting Perishable Goods

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  India is the world’s second-largest producer of fruits and vegetables — Production of   around 300 million tons   per year. According to a rough estimate as per 2021, India experienced a significant food wastage problem, with   approximately 40%   of its annual food production going to waste. This wastage primarily stemmed from fragmented food systems and inefficient supply chains. What added to the irony is that a substantial portion of this loss occurred even before the food reached the consumer. Inadequate storage and transportation facilities for perishable food items in India have resulted in significant challenges and wastage which has raised concerns among various stakeholders in the food supply chain, as also highlighted in a  September 2022 article . Traders often face difficulties finding space in trains, leading them to abandon perishable items that rot easily. In some cases, the food is dumped in the parcel area of railway stations, obstructing deliveries and causing fina

Exploring the Root Causes of Common Fuel Theft and How to Address Them

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  In today’s competitive economic environment, an effective transport management system is crucial for businesses operating in industries with complex supply chains. Without proper transportation infrastructure, it becomes difficult to move raw materials, finished goods, and other supplies around, leading to delays, higher costs, and lost revenue. Fortunately, technological advancements have made it easier for businesses to streamline their transportation operations and optimise their supply chains. By leveraging data and automation, companies can better track their shipments, improve delivery times, reduce transportation costs, and ultimately improve their bottom line. In India, the cost of fuel is a significant component of the transportation cost for businesses, accounting for around 40-50% of the total supply chain expenses.   The cost of fuel has a direct impact on the pricing strategy of many companies operating in India, and fluctuations in fuel prices can have a ripple e

4 Ways to Reduce Doorstep Cancellations

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When operating an ecommerce business, the likelihood of order cancellations is higher compared to traditional brick-and-mortar stores. According to data from the  Government of India  the National Consumer Helpline received a total of 68,506 complaints in the e-commerce sector from April to November 2018. Out of these, 40,669 were referred to convergence companies, of which 33,612 were resolved. All businesses face the challenge of dealing with the negative impact of order cancellations, but some experience higher rates than others. While it is natural for customers to return products, a high volume of cancellations can be concerning for business stakeholders. In this article, we will explore 6 effective ways to reduce doorstep cancellations. 1.     Market Research To reduce the frequency of order cancellations, it is crucial to identify the underlying cause, which is typically linked to customer dissatisfaction. By gaining a comprehensive understanding of customers' wants, needs